SHOPPING INFORMATION

Yes we offer both premium synthetic fibres and humar hair exteraion.

Every product page includes the hair type, product care and product durations.

We currently do not sell texture samples but our  customer support is also available to help you through the journey to finding what’s perfect for you.

Human hair fibres can be straigthened

However we strongly advise against heat or any straightening tools on our premium synthetic hair fibres.

SHIPPING INFORMATION

Delivery windows

Within the UK of 2-5 days

Europe: 5-9 days

Worldwide: 5-14 days depending on location.

We offer free world wide shipping via a range of express shipping couriers (Royal Mail, USPS, FedEx, DHL). Once your items has been shipped you will receive tracking details to track your order till it gets to you.

Please do account for public holidays in your region as non-working days, that could affect postal delays. We are not responsible postal delays we advise you to wait till receiver your orders before booking your any hair appointments.

Yes. We ship to every country with free shipping.

  • Orders  must be cancelled within 8 hours of being ordered, otherwise we reserve the right to fulfil the order and the buyer is liable to return the return the product already in transit . Please Contact Us.
  • The buyer is also liable for return shipping costs.
  • Dionoire Ltd reserves the right to unilaterally cancel any order made

Check out our refund policy page:

https://www.dionoire.com/refund-policy/